Dear Helen,

I have some coaching clients finishing their current program. What’s the best way to present options for them to continue working with me? Should I send them an email with some program choices?

-Curious Coach

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Dear Curious,

I would recommend doing the initial discussion “in person” at the end of their coaching call. Initiate the discussion by bringing up that your time together is coming to an end, ask what they’ve gotten of value (have them be specific), and share what you see as results they’ve achieved or growth they’ve made.

Then say you’d love to continue supporting them in moving ahead with their goals – if they still have goals or parts of goals as yet unaccomplished, talk specifically about those. Ask if they’re interested in hearing about how you could continue working together, and either share some basics right then or tell them you’ll send a description via email (whichever feels appropriate – if they’re “hot” while you’ve got ‘em on the phone, go for it).

How do YOU encourage clients to “re-up”?
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