How to deal with “Let me think about it” answer
09 Dec 2011
Dear Helen,
How do I deal with prospects who say, “Let me think about it” when we’re having the conversation about working with me? I suspect most of the time they’re just giving me a polite brush off, but I’m not sure how to respond.
- A Little Tongue-Tied
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Dear Tongue-Tied,
You’re absolutely right. Telling you they need to think about it can be an indirect way of saying no, either out of shyness or excessive politeness. It can also mean they need more information.
As I share in my “Art of the HeartSell Conversation” training program, I like to make it clear before I even ask for a yes or no answer that it’s important to me that I not leave the other person in indecision. I want to be sure to give them all the information they need to come to a decision that’s right for them. So if there’s a question or concern they have, the best time to get the answer is right now while they have me on the phone.
I tell them I’m OK with a sincere no. I just want them to arrive at the best choice for them, so energetically we both can move on to the next step.
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